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Engineers Playbook


Join @UpTeam® #

At UpTeam, we’ve built an international technology accelerator where great engineers and software developers can do their best work alongside experienced colleagues. Our global reputation and track record show our work on the frontiers of both software technologies and development practices.

Our project teams collaborate hand-in-hand with top engineering experts from renowned technology companies, from giants like Amazon, Microsoft and GE to a broad spectrum of the latest venture-funded Silicon Valley startups.

UpTeam welcomes professionals at different levels. We have grown by bringing together engineers who are eager to invest in their professional future. Does this sound like you?

Our project teams are led by experienced tech and startup execs. All projects need both seasoned experts as well as high-potential junior devs to solve problems and figure out how to sustainably turn new software ideas into reality. We want you to be at the forefront of viable development projects, investing into the long term. 

Each successful project we complete develops into new projects and new opportunities. As a new UpTeamer, you will  contribute directly to specific projects that build a foundation for future initiatives. All UpTeamers grow their career one project at a time. 

The foundation of our success at UpTeam is finding and cultivating great developers and software engineers – this is where you come in. We value solid English language skills and the drive to collaborate and are less concerned about where you live or what language you speak at home. 

People who thrive at UpTeam are committed to making the best of their career. They are committed and motivated to work with the biggest systems and the most interesting projects, working together as part of a worldwide team. We think that could be you.

We welcome your interest in becoming an UpTeamer. Here’s how it works

The Resume

Submitting your resume is the first step to joining us at UpTeam. This is where you help us understand your skills so we can match them up with our available roles.The following guidelines can help you create the perfect CV: 

  • Keep it simple
  • Stay specific and focused
  • Link your coding accounts
  • Principles and best practices
  • Be transparent

Keep it simple 

Tell us who you are in a way that’s easy to read. Highlight the experience or knowledge that will make you stand out to our tech talent specialists. Your potential peers, and our hiring managers, are looking for talent that fits both team and project. 

Remember the basics: your CV should be easy to read (think about format). Include relevant educational and professional experiences as well as clearly explain why the combination of your knowledge and experience makes for a great fit. The people reading your CV are technology leaders and software engineers (even our CEO is an engineer), along with tech talent specialists. These are people who code, understand every word you put in your resume and in most cases are as familiar with the context of your work as you are. That means you shouldn’t be afraid to include links to relevant code repos where possible. 

Stay specific and focused

The twin pillars of any useful technical resume are skills and professional experience. Here’s how to make it solid. 

Skills

You don’t need to list every technology, language and skill you can think of. Instead, include your key skills and tech competencies in your summary and attached to your past experiences. This is the easiest way to showcase the areas you’re comfortable with and want to work in.

Experience

Be specific about the development work you’ve done. “Built a mobile iOs app” is too general. Describe your team, your process, the skills or languages you used and include concrete measures in your descriptions. These extra details help add personality and give recruiters a sense of who you are. By being detailed and specific, your interviewer can now use the points on your resume as a map to guide the interview. This will help ease some of those pre-interview jitters since it gives you some control over what happens in the interview. 

Link your coding accounts 

Just like graphic designers use portfolios, developers can use Github, Bitbucket, and Stack Overflow accounts to showcase their talent. If you contribute to open source projects or have any kind of online presence that would help with your application, be sure to add those links to your resume. If you’ve worked on any apps in an app store, definitely include the link. If you’ve worked on a specific website, share the (working) URLs in your resume. And don’t forget to add a description of your role and your exact involvement in each project. 

If you don’t have an account that showcases your work, we recommend creating an account today and keeping it up to date. Seeing some real examples of your code increases the likelihood for you to be invited for an interview. 

Principles and Best Practices 

To help make yourself stand out, indicate how you’ve applied best practices in your work (for example, SOLID). We want you to demonstrate that you know how to implement design patterns, lint your code and share ownership. Make sure to highlight any software engineering principles you’ve used throughout your resume. This shows the recruiter that you’ve developed good habits and have an in-depth knowledge of software engineering. 

Be transparent

We have many open positions and we look holistically at each candidate, evaluating your value to the company long-term, keeping in mind both your first project and the next. This means we look at your resume as just one data point – we also look out for an appetite for learning and relearning. This means that interviews will be focused on team interaction and how well you can communicate.  

Last but not least: be transparent about your skills and experiences. We expect you to be knowledgeable about everything you put into your CV. 

We know that nobody knows everything – the best resumes objectively describe real time spent and real problems solved. That helps us understand what you’ve accomplished and what you can do, both when we read it and then when we discuss it together.

The Video Interview 

Once you’ve submitted your CV, you will hear back from us within a week or less. If you pass this review, we will invite you for an interview. 

Everyone’s first UpTeam interview is a video chat with one of our tech talent specialists. This is your opportunity to make a great first “real-life” impression. You’ll also learn more about the company and the position that you’re applying for. This will help us both understand if it’s a good fit. 

Here’s what to expect from the first interview: 

  • Our process
  • Remote interviews
  • A proper environment
  • Prepare video & tech setup
  • Example questions

Our process

At UpTeam we are proud of the level of optimization in our hiring process. We like to take days, instead of weeks, and we appreciate candidates who are as responsive and decisive as we are.It really helps us with finding the best match. 

Remember: Even if you don’t get a second callback for the specific role you applied for, the answers you give during your interview may set you up with other roles in the future. 

All interviews are conducted via video calls. 

A proper environment

Choose an environment where you feel comfortable and won’t be interrupted or distracted. That means that a meeting room in a coworking space is better than Starbucks, and your bedroom is better than the common area if you live in a shared flat. We want to focus on you and your capabilities, not on your cappuccino or cat (as pretty as they might be).

Prepare video & tech setup

Video calls are our default tool with pretty much everyone we work with, inside or outside the company. At UpTeam we use Zoom, Slack, and GMeet. That means that our tech talent team and hiring managers are used to meeting candidates via video calls. 

We recommend using the camera on your laptop instead of a phone or tablet. Double check that you’re well-lit and can be seen from your front-facing camera. Your interviewer will appreciate being able to see your face during the call, so avoid sitting with your back to your window. To avoid any last minute panicking before your interview, follow these recommendations:

  • Make sure you have access to high-speed WiFi;
  • Adjust the lighting for clear video quality;
  • Use high-quality headphones with a built in microphone, especially to minimize echo;
  • Use a fully charged computer, or plug it in;
  • Register for (and download) Zoom, GMeet or whichever digital platform your interview will be conducted on;
  • Dress smart, the same way you would for an in-person interview.

Example questions 

OK, so now you’re ready. But what are we going to be discussing in this first interview? These are some typical questions our recruiters ask: 

  • Could you describe your work experience with {technology XYZ}? 
  • Briefly describe the architecture of your last project. What worked well and what could have been done better?
  • Can you give an example of a tough technical challenge you faced and how you solved it?
  • Are you accustomed to working remotely? Would you like to continue working remotely or prefer a hybrid mode of work?
  • What are you looking for in a new role? 
  • When would you be available to start?
  • What salary range are you looking for? 

These aren’t all the questions we’ll discuss; they are simply a selection. We are genuinely interested in your experience – this is not a test and there’s not usually any right or wrong answer. Practice, be prepared and it will be a good experience. 

You’ll get feedback within three days of the interview, potentially with an invite to our tech interview. 

The Tech Interview

Congratulations, you’ve made it to UpTeam’s tech interview! To make your life easier, we’ve created a few simple guidelines to follow when preparing for your technical interview. For general interviewing tips, check out The Video Interview above. To help you prepare for this stage, we will describe a few relevant components:

  • Complete the UpTeam exercises
  • Still nervous? Practice out loud
  • Do your homework, not just the home task
  • Present yourself at the interview

Complete the UpTeam exercises 

Three days before your technical interview, you’ll be assigned a series of short exercises. Depending on the role you’re applying for, these exercises can be a set of open questions or small coding exercises that can take anywhere between 45 to 90 minutes to complete. 

Just like in real life, feel free to use any online materials you like. Above all, we want to understand your approach. That means we’re interested in your thought process more than a perfectly compiled piece of code or a prize-winning algorithm optimization.

Still nervous? Practice out loud

Many past candidates have said that practicing out loud helped them feel calmer before the interview. So find someone to practice with who is a good listener – even better if they can ask relevant questions about your experience. You’ll want to practice answering questions slowly but thoroughly. Pause for a few seconds and prepare what you’re going to say. We want to see how you think and how you might explain your solution to a technical peer or client. 

You can even practice by recording yourself as you go over the exercises, playing it back to get an idea of how to improve before the actual interview. Doing this on your computer, with the kind of setup we will have at the interview, will also help you to detect any possible technical problems before meeting. 

Do your homework, not just “contemplate”

We encourage you to prepare for a virtual technical interview the same way you would an in-person interview. Set yourself up in a comfortable environment that makes the conversation easy for you and your interviewers. Be prepared to code. Do your research before the interview. Dress appropriately, and be ready to ask your own questions. We want to know what you want to know because this is a good indication of your fit for the team.

Present yourself at the interview

Each technical interview is conducted by a professional who, like you, has been through the UpTeam interview circuit. They know what it’s like and are ready to have an open and friendly conversation with a potential future colleague. Nonetheless, we understand that this can be a stressful conversation. So if at any point you need a break during the interview, don’t hesitate to ask. Chances are that your future colleagues will appreciate it as well! 

Be ready to present your responses on a video call. This presentation assures authenticity and let’s you show off your public speaking skills. You can expect one or two video interviews that can last up to two hours with the hiring manager as well as with peer development experts. 

We want this to be an experience that feels like a group of colleagues discussing technical problems. Small talk is fine as an icebreaker to get the conversational juices flowing before we get right into things – we want to make the best use of your time and ours.

You can expect to interview with more than one technical peer or technical manager. It’s a good idea to take some notes right after each interview, for your own reference, while everything’s fresh in your mind. Don’t forget to think about questions you’ll want to ask at the next interview.  

The Job Offer 

If you receive a job offer at the end of the interview process, congratulations! Our onboarding process here at UpTeam is dedicated to helping you get up to speed within your first three months on the job. Here’s a quick overview of what you can expect:

Paperwork

After you formally sign UpTeam’s job offer, we start our internal procedures for taking care of all the formalities. This includes registration, adding you to the payroll, integrating you into the benefit plan,  providing hardware and so on. Making sure that all documents are signed and returned promptly will make sure the process gets completed in a timely fashion.  

A pre-onboarding debrief

This is a quick 30 minute video conference that we set up with you, your Project Lead and Team Lead. This is where they’ll give you details about our stack, share what will be useful to review before starting and answer any questions that you might have. 

Welcoming you on your first day

There’s a lot to do on your first day here at UpTeam. We introduce you to  your team as well as in-house our processes, communication practices, leadership team, professional opportunities, future plans and more. We’ll make you feel right at home. 

Your first 90 days

Once all the introductions are done, it’s time to get to work! We make sure you’re connected with everything you need to engage fully with your projects. This is the period where you’ll become more familiar with your deliverables for each sprint, day to day problem solving, stand-ups, commits and pull requests as well as take part in discussions with the Client you work for via daily video concalls and more.

Sync up for support 

As a new employee, you’ll have monthly meetings where you’ll get up to date on all relevant processes and resolve any issues or questions you may have. Feel free to reach out to your team members with questions at any time! 

Graduation

After your trial period, we meet with you so that you can share detailed feedback and discuss both ideas and professional development. We will also do a general overview of your onboarding process.

Welcome aboard!

Work @UpTeam® #

Our project teams are proud to include devs from regions worldwide as many as ten time zones apart. This means that, from the very beginning, we’ve had to focus on combining local teamwork with distributed collaboration. 

UpTeam’s core focus on consistency with location, scheduling and interaction is our secret sauce. This model works by carefully calibrating the right mix of communication tools, collaborative processes, employee support and internal culture to fit the unique mission each project team. 

How does it work? Here are some things that make us uniquely effective: 

Communication and predictability are key pillars for this model. Each day combines both live and asynchronous communication on Zoom, Slack, and our coding repositories. Code is the critical channel: it’s where all team members can show their progress, no matter where their desk is physically located.

Our offices feature a dedicated coworking setup which streamlines traditional office-type work, in-person brainstorming, casual socializing, meetups and more. We use these offices as a hub for project teams to get together at regular intervals (all expenses paid, of course). In between these meetups, employees can choose to work from the office, from an approved coworking space (where you can run into other UpTeamers) or from their dedicated home office.

If you choose a work location outside the office, get ready for about 4-6 trips a year to meet face-to-face with your colleagues. These meetups are very effective for intense periodic problem solving, milestone planning and quality communication in real life. We also bring the whole company together for regional get-togethers at seasonal festivities about twice a year.

ConCall Culture

At UpTeam, a founding principle is to coordinate teamwork as much as possible. We want to make sure everyone’s productivity is as collective as it is individual. As a result, we encourage video calls over chat or voice calls, building a mosaic of collective experience out of our individual efforts (more about this in “Deliberate Communication”).  

Conference calls are more than meetings. They are each set at a specific cadence within a regular time window. This is to make sure they’re an effective approach for the whole team when it comes to structuring time. 

By favoring well-organized meetings and agendas, you can structure your time more effectively and avoid unscheduled or poorly organized group gatherings. Below are some ways that UpTeam uses to make this work. 

  • Simple expectations
  • Participation
  • Daily meetings 
  • Scheduled syncs

Simple expectations

We pride ourselves with combining fast, transparent communication with a strong online presence. The core of our conference call culture is to focus on essential meetings only, and ensure you can be productive when you are not in meetings. 

  • When planning our meetings, we keep different time zones in mind. This means we require a certain flexibility to make sure that everyone can attend.. 
  • An agenda is attached to team meeting invites so that you can prepare ahead of time. This allows us to respect everyone’s time by diving right into the topic as soon as we start. 
  • If a meeting becomes no longer necessary, we cancel it and let all participants know. If there are no more items to discuss, we end our meetings early. We are aware of everyone’s busy schedules and are always trying to be efficient in our work. 
  • Action items from each meeting are added to the relevant tools and platforms they refer to. We encourage you to take your own notes to keep track of your participation in the projects you’re involved in. Feel free to share these appropriately with your team. 

Participation

We usually plan for two daily meetings, along with different sequences of scheduled calls across teams. These calls help you to deliver the best possible outcomes when at work.

We also offer every employee the chance to occasionally participate in calls held by other teams. This allows each of us at UpTeam to share their input and learn how other project teams work together. It also helps us sustain better transparency and engagement among teams and individuals. 

It’s up to you to make the most out of each meeting by listening, learning and asking questions. Please do not hesitate to rephrase the questions or comments in your own words, starting with phrases like “Correct me if I’m wrong…”. It will help generate a more clear understanding of the proceedings and add openness to the dialogue.

Remember, we also retain recordings of certain, significant meetings calls. If something you heard requires revisiting, ask your team leader or colleagues where to find it. If nothing else, this helps bring you up to speed before the next conversation. 

Daily meetings 

Project teams usually have two daily meetings, built around a Scrum cadence.

  • A morning stand-up around 11am CET for all team members to sync on current tasks, discuss dependencies and possible blockers..
  • An evening team call to sync with US colleagues, usually around 6pm CET. 

The timing of these calls can vary depending on what works best for your particular project team. If you can’t make it to a specific call, let your project manager and colleagues know ahead of time so they can adapt and make sure to fill you in on what you missed.  

Scheduled syncs

Syncs are regular calls to align everyone on project scope and company strategy. These are less frequent but just as important as other kinds of meetings. 

  • Monthly team “all-hands” meetings. We set up a review call to roll up what’s been decided within different teams across different time zones. 
  • Monthly executive office hours. 1-1 or group meetings with the CEO, CTO or and the head of talent and development. This provides UpTeam employees with an opportunity for dialogue outside of ongoing project tasks and commitments.
  • Regular online socializing. This is your opportunity to get to know your colleagues on a more personal level. Think of it as the coffee break conversation you’d have at the office.  

Deliberate Communication

It’s no mystery that we value collaboration – that’s why we have “Team” in our company name.  We like to say that software is a team sport. Practically speaking, we focus on deliberate asynchronous communication as applied collaboration so that we can avoid spending all day in meetings. 

GitLab is the gold standard for software development collaboration that does not depend on constant, synchronous communication. We’ve learned from this mindset and adopted it in our work, using a follow-the-sun approach for information sharing. In practice, this means that, when you need to hand something off (or send it to another set of eyes), you’ll need to indicate what you’ve done and what your colleagues need to follow up on. When done right, this helps you return the next day to a finished task. More pragmatic, less magic.

Think of it as “reciprocal autonomy.” 

Documentation: do, then talk 

The best way to stay connected as a team is to write things down – that way, your work is available even when you’re not. Remember, not every person on the team is available or even awake at the same time you are.

We’ve found Google Docs to be the best way to collect the structured ideas that make up a project and keep them organized. It’s a wonderfully flexible place to create agendas, document decisions, store notes, and more. 

Documentation also helps you take action on your ideas. When there’s no one awake to report to, writing your work and ideas down shows others what you’ve actually done. Reading what you write gives others the opportunity to provide feedback while you’re off-hours.

Here’s how to make the most of these tools: 

  • Writing, editing, suggesting, and commenting: these are the core methods in Google Docs. Get comfortable with the controls
  • Organize your ideas: Reading takes place sequentially. Putting your ideas in order makes the reader more autonomous and allows them to do what you hoped they would. 
  • Strive for low-context communications: Assume you’re going to be asleep when people read what you’ve written. How can you make it easy for them to understand what they need to without having to come back and ask for clarification? Write everything they need to know into the document and make all links easy to follow.
  • Use supplemental tools for English clarity: Grammarly and Spellchecker help your document say what you meant it to say. Try the Hemingway Editor to make sentences more clear and concise. 

Creating proper documentation can feel like unnecessary work. And yet your colleagues and team will be thankful for the effort you put in. They want to benefit from your ideas, your information and your data. Put those together in a sequence that holds your audience’s attention and connects with their interests and needs. This helps them take your work seriously. Most importantly, it helps them help you get your work done. 

JIRA keeps score

Just as each UpTeam client is different, every project is different. And behind every client is a driving need to get results from their software. We use JIRA to measure project progress and expect you to as well. 

It’s essential that you update your progress on assigned JIRA tasks every day. As Scrum practitioners, we rely on sustaining shared understanding and syncing in the daily stand-up. Your daily updates in JIRA are the oxygen that keeps these stand-ups on their feet. It gives everyone visibility into what everyone else is working on and it helps keep track of the work as you do it.

There are two audiences interested in your JIRA updates

  1. Your peers need to be able to see your progress so they can sync their own work to yours or help you when you are stuck. If thing’s aren’t all rosy, don’t keep it a secret. 
  2. Project Leadership and product owners rely on your process documentation to spot problems and opportunities they don’t know about.

In addition to planned features for each sprint, we reserve 20% of team capacity for urgent “ASAP” tasks and 10% for meetings and code review. The ASAP slot gives us the required level of agility in case critical tasks break the surface – we want to make sure they can be handled in hours instead of days (or weeks). 


Organize Your Day

One of the most important aspects of working remotely is planning out your daily schedule to help you achieve a sustainable work-life balance. UpTeam has a strong remote culture. We understand that working from home doesn’t always fit the structure of a regular 9-5 job. This means working normal hours wherever people are across the planet, for continuous productivity and resilience (and no less critical, avoiding burnout).

Timing is everything. Experience has demonstrated using a clearly-structured cadence, with set rhythms and tools for communication, ensures all members of the project team can deliver high-quality results on a daily basis.

Despite what Einstein calculated about the rest of the universe, time here on earth works quite well as a constant. Sticking with a schedule, even working around holidays and other out-of-band events, helps cement team accountability for each member of the team and project deliverables and the customers that they are delivered for. Here’s a typical view of the day-to-day, organized around a 2-week Sprint timebox.

DaysDay 1– 9Day 1Day 3Day 9Day 10
Meetings &
Communication
Daily stand-up
Sprint planning meeting
Grooming meetingSprint reviewSprint retrospective
ParticipantsAll Dev team, Product owner,
Scrum Master,
All Dev team, Product owner,
Scrum Master
Product owner,
Scrum Master,
some Dev team
Stakeholders,
Product owner,
Scrum Master,
some Dev team
All Dev team, Product owner,
Scrum Master,
Time11:00am CET5:00pm CET5:00pm CET5:00pm CET5:00pm CET

Daily stand-ups at 11am: dev team, product owner, scrum master
Sprint planning, Grooming meeting, Sprint Review Sprint retrospective: participants as defined by SCRUM practices.

Home/Office

Having a home office can make sure you have space where you can better control your surroundings, keep all your work materials in one and let yourself concentrate when needed. We shouldn’t take our productivity for granted – it’s something that must be built and maintained Here’s what you can arrange for a good work-from-home setup:

  • A dedicated workspace
  • Work from home (WFH) readiness;
  • WFH checklist.

A dedicated workspace

When you arrange a dedicated workspace for yourself, you create a physical reminder to separate your work time from your free time. It serves as an anchor for your mind to focus on the tasks at hand and not get distracted by background factors.  Whether it be a separate room used as an office space or a desk in the corner of your bedroom, setting up your workspace so that it limits distractions can help increase your productivity while on the job. 

If you are unable to find a place without distractions at home, UpTeam is ready to help you find a coworking space near you to set up a dedicated workspace. You might even see some of your coworkers there!

WFH Readiness  

Your home office should feel like a place where you can be your best productive self. To help with this goal, UpTeam subsidizes your setup. We will provide you with a new laptop, a monitor, an ergonomic chair, as well as accessories like a keyboard, a mouse, a webcam and a quality headset with a microphone. 

Talk to your manager once you sign your offer, and be sure to bring it up in your first call if you are missing anything of the above.

WFH Checklist

We want to make sure that working from home is an empowering and productive experience,. That’s why we want to make sure you know what you’ll need and will have everything close at hand. This includes:

  1. A dedicated room that allows you to close the door and work without interruptions.
  2. The room can be your bedroom, as long as it can accommodate an office table and a suitable office chair.
  3. Your own laptop (or company-provided laptop offered through the UpTeam Equipment Rental Program) configured in compliance with the UpTeam security policy.
  4. A high-speed Internet connection with an approved router model.
  5. A default network connection via VPN, using UpTeam’s VPN Servers as required, with a network bandwidth sufficient for full, interactive audio and video participation.
  6. High-quality audio/video peripheral equipment allowing for participation in team video calls. 

Work-life balance

Since a large portion of our team members do not travel to the office regularly, we’re pretty experienced with helping our employees create a satisfying work-life balance. Here are some recommendations from our top performers for finding balance for yourself: 

  • Manage your own schedule
  • “On” time and “off” time
  • Real self time

Manage your own schedule 

At UpTeam, we help empower UpTeamers to make work schedules that deliver results. Once you organize a clear schedule, make your availability visible to your team on Google Calendar. Be sure to put your Slack notifications on snooze during your off-hours. At the end of your workday, update Jira to keep an open line of communication on your progress with the rest of your team. 

We don’t mind if you start your day 15 min or 3 hours before the daily stand-up meeting and we aren’t invested in whether you take a 30-min lunch break or a 3-hour yoga break. What’s important is that you get your job done in a rhythm that works for both you and your team. Embracing asynchronous workflows allows us to focus on productivity while finding time to work on our well-being. If you start feeling lost without a solid schedule, don’t worry! We have in-house coaching to support you with setting up your daily routine.

“On” time and “off” time

Maintaining productivity over time requires clear goals, accountability and strong coordination  as a team. UpTeam’s work structure makes it easy to take breaks when you need to refocus. We know how important it can be to take a breather before an important call or before diving deep into a project: Take a walk around the block, do a quick work out or take a short nap  

Every role at UpTeam is set up around a normal 8-hour daily work load. We don’t encourage making a daily habit of working extra hours. If you find yourself struggling to manage your workload, talk to your manager or to HR.

You’re not a freelancer when you work at UpTeam. We have paid time off because you’re an integral part of the company. We want you to take a break and come back fresh. Your paid vacation time benefits us as an employer as much as it does you as an employee.

Real self time

“Taking care of yourself” is an active decision, not just a phrase. Burnout is real.

Our flexible and productive work structures have countless benefits, but even the best of us can occasionally end up with a chaotic schedule or even burnout. The mental and physical wellbeing of each and every team member is extremely important to us, which is why we support UpTeam staff with wellness programs, sports engagement opportunities and check-ins from our coaches to help you adjust to a remote lifestyle.

Mental health is increasingly recognized as critical at work – if you are running on adrenaline and constantly feeling stressed, you may not even realize how much your performance is affected. Since every person has different ways to get better, we offer different tools and solutions that you can use in a personalized way. Take the break you need so you can feel prepared to tackle the work ahead.

We respect your private life. We also encourage physical activities that get you away from your computer. We know the importance of spending time with friends and taking part in significant family events (yes, even your kindergartener’s school carnival presentation). By aligning your schedule around your priorities, you can reclaim a work-life balance that works for you.

Grow @UpTeam® #

In Silicon Valley and around the world, tech and startup execs need ambitious, motivated engineers who continue to learn and grow. That’s one reason they reach out to us to create and drive professional software engineering project teams.

At UpTeam, we are committed to engagement and to embracing change. This is the nature of our expert consulting business. We’re not a recruiting agency and we don’t cycle through short term gigs or work with unengaged freelancers. Here are the three ways we focus on that:  

At UpTeam, we are committed to engagement and to embracing change. This is the nature of our expert consulting business. We’re not a recruiting agency and we don’t cycle through short term gigs or work with unengaged freelancers. The executives we work with are always looking to invest into new and upcoming technologies in the industry. We know that the best people to work with are the ones who are already hungry for growth and new challenges.

Learning & Development

As part of a company that’s committed to developing experts, UpTeam takes a deliberate approach to career growth with our learning and development process. We want to give you the resources needed to make you more successful in your current role and establish new skills to further your professional and personal development. Once you join us, we provide you with an onboarding plan that outlines learning paths that are customized for each role. These include:

  • Employee development principles;
  • Goal setting;
  • Development opportunities;
  • English proficiency.

Employee development principles 

Developing UpTeam means developing our people. Here are the principles underlying our learning and development processes:

  1. Values matter. We strive to set, plan, achieve and strive for goals that are in alignment with our mission and values.
  2. Transparency. The actions we take and the decisions we make about development, review, assessment, promotion or feedback must be clear and understood by everyone involved.
  3. Connectedness. Every participant in our professional development programs will receive support with understanding both what they can gain from a program and how it will contribute to the company’s goals. 
  4. Opportunities. By bettering your skills, knowledge and talents you will be able to take advantage of new opportunities and open new avenues for you to contribute to team goals. 

Goal setting 

A big part of our learning and developing processes is your Employee Personal Development Plan. It’s a personalized plan to record your progress and evaluate your goals. Some of these goals are attached to your position and others are optional and completely up to you. These can range from soft skills to professional knowledge, including certifications and management skills as you move into new roles and responsibilities.

Development opportunities 

There are two development pathways available to you: mandatory learning and self-directed learning. Mandatory learning is specific to your role at UpTeam. It can include training or certification on topics like security awareness training, technical language and environment mastery or other skills depending on your team’s needs. We also offer management and leadership development programs on topics like asynchronous communication, feedback, facilitation skills and more. 

English proficiency

With teammates all over the world, English is our common language at UpTeam. We rely on English and its technical terminology to create unity and find a common way to talk about problems, definitions and solutions. 

How you communicate is an inseparable part of who you are. We understand that many UpTeamers are not native English speakers and begin their journey at different levels of proficiency. If you plan to develop your English language skills, we offer a wide range of programs to improve both written and spoken fluency. 

We can also set you up with tutors for accelerated learning, especially connected to technical language. Whether you enroll in these programs or not, you’ll soon realize that frequent communication with your colleagues will increase your language skills on the go. 

Coaching/Mentoring

Not all learning happens inside a structured curriculum. Learning on the go can be tremendously powerful. UpTeam offers coaching & mentoring programs that let you connect with a more experienced colleague who can help you help yourself. Together, you can develop the insights you need to reflect on where you are, and how you want to grow, as you face challenges and develop as a professional.

Coaching

Skill coaching is an important part of our learning process. Our coaches are an integral part of our company: they provide new hires with feedback, and advice on career development, building an inclusive culture, role expectations, possible challenges and much more. 

Part of our coaching approach is helping you identify your most advantageous career path. This can depend on your interests and capabilities, both now and in the future. Our coaches will help you make informed career decisions based on their insight and experience. 

Mentoring

Your partnering process is completely up to you and your coach/mentor. Coaching can happen in any way you see fit, but most of our employees prefer one-on-one meetings. Always bring an agenda to the meeting. It forces you to prioritize which topics are most important. The agenda keeps the conversation on track and ensures you emerge with some practical insights. It’s even more helpful to write it down and share it with your mentor in advance. 

You’ll find it useful to focus on a specific topic or two; since you want to make the conversation a free interchange of ideas, resist the temptation to over-engineer.

Since you generally only meet your Mentor once a month, it’s good to start the conversation with a review of what you discussed last time, and what’s happened since then. Next, introduce the specific topic you are working on, and let the conversation take you forward.  It’s perfectly fine to take notes. 

At the end of the meeting, be sure to set a time for your next conversation. More importantly, make sure that you’ve noted interesting topics that came up that you did not have time to review. Use them as a point of departure for future conversations.

Opportunities

Because UpTeam runs a broad range of projects from Silicon Valley companies in different markets, all with different kinds of software stacks, you’ll find a variety of opportunities here that you won’t find in just about any other company. The projects we choose to work with our clients are selected because they are long-term efforts, oriented towards the future. For you, this means stability and stimulating challenges as you help create sustainable technical solutions. 

A culture of growth

Our model, and our geek-centric culture, is all about engineering careers on a global scale. The people who join us are driven by their love of software engineering and go on to develop into senior managers, CTOs and experts in particular technologies and technical use cases. We’ve seen many examples of employees who quickly grew to senior and leadership positions.

Leadership and vision

When you look at our technical leadership, and at the leadership of the projects we work on, you’ll see that they’re focused on being ready today for tomorrow’s emerging technologies. Accordingly, these are technology veterans who have seen technology trends come and go, who have taken risks and have made mistakes. They have survived and thrived within the industry because they know what can be gained by trying new things and solving problems in innovative ways. 

A focus on developing experience

Experience doesn’t happen by accident. Our goal at UpTeam is to give you a continuing series of opportunities where you can learn and improve your engineering craft. Whether you’re new to UpTeam or are already well into your first or second project, each new project we launch introduces new opportunities.

There are many projects and technologies where you can test new ideas. We’re also open to you switching direction at any point and to try something new. We’re excited to find out what you can do and we’re committed to helping you find opportunities that build upon your accomplishments.

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